Lead Branch Manager

Makmur Dewi Cafe & Coffee · 📍 Ngawi · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 18.000.000 – Rp 24.000.000 per month

Makmur Dewi Cafe & Coffee is looking for a dynamic and experienced Lead Branch Manager to join our team in Ngawi. This is a fantastic opportunity to lead and manage our branch, ensuring high customer satisfaction and operational excellence.

As a Lead Branch Manager, you will play a crucial role in driving the success of our branch. You will be responsible for overseeing all aspects of branch operations, including staff management, customer service, and sales performance.

If you are a strategic thinker with a passion for coffee and a proven track record in branch management, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Oversee daily branch operations to ensure smooth and efficient service delivery.
  • Manage and develop a high-performing team, providing leadership and mentorship.
  • Implement and monitor sales strategies to achieve branch targets.
  • Ensure compliance with company policies and procedures.
  • Maintain high standards of customer service and satisfaction.
  • Conduct regular staff training and development programs.
  • Manage inventory and ensure optimal stock levels.
  • Handle customer complaints and resolve issues promptly and professionally.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Minimum 5 years of experience in branch management, preferably in the food and beverage industry.
  • Proven track record of successfully managing branch operations and teams.
  • Strong leadership and communication skills.
  • Excellent problem-solving and decision-making abilities.
  • Knowledge of coffee and café operations is a plus.
  • Familiarity with POS systems and inventory management software.
  • Ability to work well under pressure and meet tight deadlines.
  • Bachelor's degree in Business Administration, Hotel Management, or related field.

    • 🛠️ Keahlian

    LeadershipTeam ManagementSales StrategyCustomer ServiceInventory ManagementPOS Systems
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