Lead Teller

PT Tani Mitra · 📍 Kulon Progo · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 9.000.000 – Rp 12.000.000 per month
PT Tani Mitra is looking for a Lead Teller to join our team. In this role, you will be responsible for managing a team of tellers and ensuring smooth operations at our bank. The ideal candidate will have excellent leadership and communication skills, along with a strong understanding of banking operations and customer service.

📋 Tanggung Jawab Pekerjaan

Manage and supervise a team of tellers to ensure efficient and effective service delivery.,Oversee the daily operations of the bank to ensure compliance with regulations and policies.,Handle customer inquiries and complaints, resolving issues to the satisfaction of the customer.,Monitor and maintain the accuracy of financial transactions and records.,Train and develop team members to enhance their skills and performance.,Ensure the bank's physical security and safety of customers and employees.,Coordinate with other departments to ensure seamless operations and customer service.,Report on daily operations and performance metrics to senior management.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Banking, or a related field.,Minimum of 3 years of experience in a banking or financial institution, preferably in a teller or supervisory role.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficiency in Indonesian and English is a plus.,Knowledge of banking operations, regulations, and compliance requirements.,Ability to work under pressure and meet tight deadlines.,Familiarity with banking software and systems.

🛠️ Keahlian

Leadership and team managementCustomer service and relationship managementFinancial transaction processingTraining and developmentProblem-solving and conflict resolutionAttention to detail and accuracyTime management and organizational skills
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